Opportunity in adversity

Bubble — By Carl Sargeant AM on January 7, 2010 7:00 am

Still the sharp end: the Welsh Government has sought to protect council funding

I am honoured to have been appointed Minister for Social Justice and Local Government and have already started to get to grips with a very important portfolio. However, I am aware that I am taking on the role at a very difficult time. We are facing a more challenging financial climate than at any time in recent memory.

This difficult financial outlook is facing the public sector, the business community and citizens alike. No section of society is immune from the uncertainty, and in my new Ministerial position I recognise that local government is at the forefront of this challenge as it strives to meet the needs and expectations of citizens by delivering frontline services day in, day out.

Indeed, these functions are more important than ever in a time of recession, public services can be the one thing that communities can rely upon during difficult times. This relies, however, on strong planning and partnership working, identifying new approaches for delivering services and robust prioritisation.

There can be no shirking from the fact that we must all be prepared to make hard choices to make existing resources go further. This will not be easy in the public sector. I often hear it said that people don’t mind who delivers the services so long as they are good. I don’t agree. I think that people rely upon and trust their council. I think people want to be assured that their councils will always be there for them, providing essential services and community leadership.

I intend to build on the excellent work of my predecessor, Brian Gibbons, and will continue to engage with local authorities to re-examine the relationship between central and local government with the intention of expanding and deepening the current provisions. This policy context will be shaped by a “Shared Responsibility”, the Beecham agenda and our recently signed New Understanding with local government to which we are all working.

Coupled with this is the need to place a new emphasis on outcomes for citizens at the core of our partnership. We need an approach that will provide both local and central governments with confidence that they are meeting local needs and expectations. We need to move towards an approach that assesses outcomes, rather than measuring performance through inputs. To achieve this, I will be seeking to establish with each of the 22 councils in Wales an Outcome Agreement that will focus on things that really matter to citizens.

The move towards Outcome Agreements should also be viewed in the context of the Local Government Measure that was passed by the National Assembly for Wales in April 2009. This Measure is unique to Wales, and aims to reform the statutory basis of service improvement by local, National Park and fire and rescue authorities in Wales As well as reforming the law on community planning in Wales.

While much of the Measure reflects current practice, it does recognise a broader understanding of improvement. We know better services are more than the sum of economy, efficiency and effectiveness. They must identify and respond to the needs of local citizens and communities in sustainable and equitable ways. This is consistent with local authorities’ wider community leadership role in Wales and their commitment to work in partnership with both public and private sector colleagues.

Under the Measure an authority must set annual improvement objectives that help it meet its general duty. It would be apposite, given the intended movement to more outcome focussed delivery for Welsh authorities to set objectives with outcomes in mind, and not focus solely on processes and inputs.

Welsh authorities are also required to publicly account for their performance as before, but this requirement is broader than simply publishing an annual improvement plan. Welsh local authorities can now account for performance in more inventive and flexible ways, providing better opportunities to give account of their performance in the context of the new, wider, definition of improvement. This should lead to better engagement with citizens who will be more informed about the difference that their council is making to their lives.

Effective collaboration between public services such as local authorities, the police and local health boards will be essential to delivering better public services during the tough financial times ahead. Over the last three years local authorities have played a crucial role in developing local service boards, bringing together the leaders of public services and third sector organisations in the area. The aim is to tackle issues such as the interface between health and social care or community safety which need the input of multiple organisations. This also makes public services more efficient by eliminating duplication.

The role of local service boards in the future will be to build upon these foundations by pooling more resources which will make it easier and quicker to access joined up public services, and ensuring that public service delivery in an area is aligned around the needs of the people who live there.

The Assembly Government provides non-hypothecated support in the form of the revenue support grant to local government in Wales. In addition to this, the Assembly Government also provides over £650 million to support specific services and vital initiatives such as the Foundation Phase; help for vulnerable citizens through the Supporting People programme; and promoting waste management and recycling.

On 8 December, Brian Gibbons, announced a 2.1% increase in unhypothecated revenue funding for local authorities in 2010-11. This means that for the first time revenue support funding will be above £4 billion. This is significantly higher than the level of comparable support in England and the 2.1% increase is well above current inflation. In this very tough financial environment, it demonstrates the value that the Assembly Government places on local authority services and our commitment to protect and sustain those services.

The 2010-11 Settlement, as in the two previous years, ensures that all local authorities in Wales receive a minimum cash uplift. The floor threshold for 2010-11 is 1% which is proportionate in the context of an overall settlement uplift of 2.1%. The continuation of the funding floor has been welcomed by the Welsh Local Government Association.

We are working with local government to reach a common understanding of the pressures facing services and to identify opportunities through more collaborative working, smarter procurement and a long hard look at the effectiveness of the way we deliver services. There is opportunity in adversity and I am confident that through our joint commitment to co-operation and partnership we will meet the undoubted challenges we face in sustaining high quality services for the people of Wales.

Tags: , , , , ,

4 Comments

  1. Daran Hill says:

    Thanks for this column, Carl. It’s an important and timely contribution.

    I was particularly struck by “I often hear it said that people don’t mind who delivers the services so long as they are good. I don’t agree. I think that people rely upon and trust their council. I think people want to be assured that their councils will always be there for them, providing essential services and community leadership.” Clear and reassuring.

    But it was also interesting to note that local service boards are seen as continuing to be important building blocks (this was a matter of debate during the Labour leadership election) and that Outcome Agreements are on the way. Both of these are topics this column will return to.

    Over on Freedom Central, Welsh Lib Dem local government spokesperson Peter Black offers a critique of this column: “[Carl} says that services must identify and respond to the needs of local citizens and communities in sustainable and equitable ways. What he does not do is to explain how this can be achieved with reducing resources.”

    His comments are here: http://www.freedomcentral.org.uk/2010/01/adversity-or-partnership.html

    As ever, good to see WalesHome.org articles promoting debate on our site and on others.

  2. Jeff Jones says:

    “A consequence of the risk averse nature of local government is that eight years on,implementing shared services in many domains remains an aspiration,rather than a reality.” Above quote which I agree with is from an interesting publication on shared service delivery in local government by Deloittes.

    The rhetoric a la Beecham is always about the need to save money through collaboration and how Wales some how is uniquely placed to do this. The reality is, of course, often very different. Look at the South East Wales shared service project which started with 10 authorities and is now down to 5 with the largest of the remaining authorities RCT only prepared to take part if the HQ for the new organisation is based in RCT. The consultant’s reports also show that for the project to work there is a need for a large injection of capital from all 5 authorities and any savings will not be seen until year 7 of any new joint service in HR. As for the Local Service Boards I’m sure that all the members enjoy attending the meetings but where are the measured outcomes so far? Probably judgement on their effectiveness or otherwise needs to be reserved until perhaps there has been an independent audit of their activities so far.

    I look forward to future contributions which will set out how Welsh local government is expected to cope with the expected 10 to 15% cut back in its finances over the next four years.

    On Council tax I’m sure that many people in Wales will be asking why some authorities are already talking of council tax increases of over 4% when in London most authorities are freezing council tax this year.

  3. Jeff Jones says:

    Here’s the essay title for all Assembly Ministers. “The cuts are non negotiable(Alastair Darling 9.1.10)” Discuss.

  4. Ian says:

    First of all, I wish Carl well in his post and welcome debate on Welsh Local Government.

    Having read the article a few times and as someone who has worked in Local Government for 20 years, there is I’m afraid an awful lot of jargon that is all too familiar in Councils across Wales. The cuts we face over the next 4/5 years are enormous and many of the smaller/less well managed Councils will struggle to survive.

    Part of the problem is the complete failure for Councils to work together, despite all the talk of ‘Making the Connections.’ I am not making a party political point here as all are guilty of petty politics and ego problems; Jeff Jones’ South East example being clear evidence of this. Yet, there are examples of genuine success such as ‘Project Gwyrdd’ in the South East and I only wish there were more.

    With my Unison hat on, I hope that Welsh Councils do not see outsourcing as an easy solution to their financial plight. Multi-national corporations can paint a very rosy picture of handing over services, skipping over issues such as standards of service, TUPE and accountability. The pressure for another reorganisation will grow in strength unless Councils can genuinely ignore political differences for the sake of their communities. We can no longer afford 22 sets of every service and the sooner we face up to this and share services more effectively, the better.

Leave a Comment